Frequently Asked Questions

Frequently Asked Questions

Reliable Guys Towing Service St Louis - Changing Fresh New Tires on Truck Num1
Welcome to Reliable Guys Towing Service’s Frequently Asked Questions page. We understand that requiring a tow or roadside assistance often comes with a lot of uncertainties and questions. That’s why we’ve compiled a list of the most common inquiries we receive from our customers in St. Louis, Missouri, and surrounding areas. Whether you’re facing a breakdown, need a long-distance tow, or simply want to know more about our services and coverage, we’re here to provide clear and helpful information.
 
Our goal is to ensure that every interaction with our team is as stress-free and transparent as possible. If you don’t find the answers you’re looking for below, please don’t hesitate to reach out to us directly at (314) 325-1016 — we’re available 24/7 to assist you.

We proudly serve the entire St. Louis metro area in both Missouri and Illinois. If you’re unsure whether you’re within our service area, please give us a call at (314) 325-1016.

Our full range of services includes 24-hour emergency towing, accident recovery, car jump starts, flatbed towing, fuel delivery, heavy-duty towing, long-distance towing, mobile flat tire repair, motorcycle and ATV transportation, roadside assistance, special vehicle towing, various tow truck types, towing services, wrecker service, and more.

We operate 24/7, every day of the year, to provide you with reliable towing and roadside assistance whenever you need it. Content

Our response times vary depending on your location and current demand. However, we strive to reach you as quickly as possible and can provide an estimated time of arrival when you call for service.

We accept all major credit cards, cash, and some mobile payment methods. If you have a specific payment method in question, please contact us.

Yes, we have a fleet that includes flatbeds and heavy-duty tow trucks capable of handling vehicles of various sizes, from motorcycles to large trucks and heavy equipment.

Safety is our priority. Please call us to arrange the tow, and ensure that you leave your vehicle in a safe, legal parking area if possible. We can handle the rest from there.

Safety is our priority. Please call us to arrange the tow, and ensure that you leave your vehicle in a safe, legal parking area if possible. We can handle the rest from there.

Absolutely. We are fully insured, licensed, and bonded in the states of Missouri and Illinois, providing you with peace of mind.

You can get a quote by calling us directly at (314) 325-1016. Our team will ask a few quick questions about your needs to provide an accurate estimate.

Yes, we provide long-distance towing services. Whether you’re headed to the next town or across the state, we can help.

While we are not a repair service, our experienced technicians can provide basic assessments and suggest potential issues. For detailed diagnostics, we can tow your vehicle to a qualified mechanic.

We can tow vehicles from impound lots, but you will need to settle any impound fees and provide the necessary documentation required by the lot first.

We follow all local and CDC guidelines, including the use of masks and sanitizing equipment. The safety of our customers and staff is our top priority.

Please be ready to provide your location, the make and model of your vehicle, the nature of the issue, and your contact information.

We specialize in difficult tows. Our technicians have the skills and equipment to handle complex recovery situations.  This includes ditch recovery, off-road recovery, overturned vehicles, etc.

Yes, our fleet includes trucks that can operate in low-clearance environments such as parking garages. Please be sure to mention this during the call as special equipment like wheel-lift dollies may be required.

We offer towing services for property owners and managers dealing with illegally parked vehicles. Contact us for more details.

Yes, we coordinate with many insurance companies and motor clubs. Please let us know your provider, and we can assist with the necessary arrangements.

Yes, we offer mobile locksmith services including car lockouts.

Absolutely, we have specialized equipment for safely transporting motorcycles and ATVs.

Yes, we offer comprehensive heavy-duty towing services for all types of large vehicles.

Our heavy-duty towing services include towing for semi-trucks, buses, RVs, and other large vehicles. We use state-of-the-art tow trucks and equipment designed to handle the demands of heavy-duty towing safely and efficiently.ontent

We have the expertise and equipment to tow and transport heavy machinery and equipment. Our team will evaluate your needs and arrange for the appropriate vehicle and securement techniques.

We do. Our 24-hour emergency and roadside assistance services extend to heavy-duty vehicles, including tire changes, jump-starts, fuel delivery, and more.