We at Reliable Guys take our jobs seriously, and we do our level best to make sure our customer area happy with our service, however no matter how good we are at our jobs, we still have to overcome the bad reputation that comes with the towing industry.
Don’t get us wrong, there’s some bad apples out there to be sure, but for every one bad apple, there’s plenty of towing companies like our that are busy helping customers like you in their moment of need.
Fear about transacting with tow truck companies may be rooted from any of these 4 misconceptions:
Overpriced Services
They say you shouldn’t get the services offered by tow truck companies because they are very expensive. Some people say that the tow truck companies take advantage of the emergency but that’s not true.
The truth is, there is a lot of expenses involved in providing such services. This is why towing fees may seem overpriced. If car owners consider the expenses, they’ll understand how towing services are priced.
These are only some expenses involved in towing services:
- Tow truck vehicle
- Maintenance of tow truck
- Distance needed to travel
- Fuel used
- Driver fee
Due to a variety of factors, the price of towing services vary. Sometimes, additional fees may also be included depending on the situation. For example, it can be more expensive to tow the vehicle during extreme weather conditions.
Limited To Towing Services
The main service offered by tow truck companies is towing but there are also other services offered. These services aim to assist their customers in finding a solution to a client’s problem on site. The most common roadside assistance services offered are the following:
- Tire Replacement
- Car Unlocking
- Battery Jumpstart
- Fuel Delivery
- On-Site Mechanic
Always remember to have your trusted tow truck company’s number because you can call them in all sorts of emergencies on the road. Whether you met an accident or your car just won’t start.
Limited To Urban Areas
Many people in rural areas don’t bother knowing reputable tow truck companies because they think that they won’t be able to reach them. The truth is, there are regional tow truck companies that are specifically available for hard to reach locations.
There’s a larger risk of getting a car stuck in rural areas where towing services will be very helpful. If smaller tow truck companies aren’t available, larger tow truck companies in the city can still be called for help. Be reminded that this can add to the cost especially when the location is very far.
Tow Trucks Take A Long Time To Arrive
Some people think that tow trucks will arrive hours after receiving the call. That is possible if you’re somewhere in the middle of nowhere. If it took lots of time for you to reach your current location, then you can expect the tow truck to also take time to get to you. This is especially true when the weather is bad.
Tow truck companies know the urgency of your calls so most of them will arrive within half an hour, given your within a certain distance from their dispatch unit.
